RESEARCH ARTICLE
Understanding the Mediating Effects of Commitment and Performance on the Relationship between Job Satisfaction and Engagement among Nurses
Emad Shdaifat1, *, Tamadur Shudayfat2, Noha Al-Shdayfat2, Amira Alshowkan1
Article Information
Identifiers and Pagination:
Year: 2023Volume: 17
E-location ID: e187443462308310
Publisher ID: e187443462308310
DOI: 10.2174/18744346-v17-e231005-2023-83
Article History:
Received Date: 07/06/2023Revision Received Date: 16/08/2023
Acceptance Date: 23/08/2023
Electronic publication date: 15/12/2023
Collection year: 2023
open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
Background:
Job satisfaction, engagement, and commitment are important factors for caregiver well-being and workplace retention. Rewards, organizational and regulatory support, and professional characteristics are important prerequisites for nurses’ engagement and should be considered when determining work engagement.
Objective:
This study was conducted in Jordan to investigate the relationships between nurses’ job satisfaction, commitment, engagement, and performance.
Methods:
This study employed a cross-sectional design, with a focus on nurses, utilizing a convenience sampling method with a sample size of 216 participants. It assesses work engagement, job performance, job satisfaction, and organizational commitment using validated scales. Data analysis included statistical procedures, such as correlation analysis and structural equation modeling.
Results:
Most participants were female, married, and had a BSN degree. Positive relationships were found among engagement, performance, commitment, and job satisfaction. Satisfaction was strongly correlated with commitment, and moderately correlated with performance. The final model had a good fit (relative chi-square = 2.001, X^2(1) = 2.001, p = 0.157, GFI = 0.995, AGFI = 0.954, CFI = 0.996, P Ratio = 0.167, RMSEA = 0.068). Direct relationships were significant between engagement, satisfaction, commitment, and performance (B = 1.433, p < 0.001; B = 0.319, p < 0.001; B = 0.797, p < 0.001; respectively). Commitment mediated the relationship between satisfaction and engagement (total effect, B = 0.663) and satisfaction and performance (total effect, B = 0.591). Performance is directly related to engagement (B = 0.214).
Conclusion:
Commitment played a mediating role in the relationship between satisfaction, engagement, and performance. Enhancing job satisfaction and engagement can contribute to increased commitment and improved performance among nurses in healthcare settings. These findings highlight the importance of fostering a supportive work environment to optimize nursing outcomes.
