RESEARCH ARTICLE
The Nurses-family Members’ Relationship at the Intensive Care Units in Jordan: A Phenomenological Study
Mahmoud Maharmeh1, Izzeddin A. Bdair2, Ayman M. Hamdan-Mansour1, Basema Nofal3, Muhammad W. Darawad4, *
Article Information
Identifiers and Pagination:
Year: 2023Volume: 17
E-location ID: e18744346263261
Publisher ID: e18744346263261
DOI: 10.2174/0118744346263261231017070914
Article History:
Received Date: 06/06/2023Revision Received Date: 13/07/2023
Acceptance Date: 02/08/2023
Electronic publication date: 23/10/2023
Collection year: 2023
open-access license: This is an open access article distributed under the terms of the Creative Commons Attribution 4.0 International Public License (CC-BY 4.0), a copy of which is available at: https://creativecommons.org/licenses/by/4.0/legalcode. This license permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Abstract
Background:
Communication with patients’ families facilitates and creates a trustful relationship between nurses and patients' families and helps nurses to identify and understand patients' and families’ needs.
Aims:
This study aimed to explore Jordanian ICU nurses’ communication experience with patients’ families.
Methods:
A phenomenological approach was utilized to explore the nurses’ communication experience with family members of patients in the ICU. Participants were recruited from three ICU units in Amman, the capital of Jordan.
Results:
Eighteen critical care nurses were interviewed. Two major themes of nurses’ communication experiences were identified: Precarious relationships and disruptive communication patterns.
Conclusion:
To achieve high-quality care, participants recognized the importance of appropriate communication with family members. Results showed the importance of continuous improvement of communication skills with patients and their family members.
